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Personal and Professional Development
- 𝐏𝐄𝐑𝐒𝐎𝐍𝐀𝐋 𝐃𝐄𝐕𝐄𝐋𝐎𝐏𝐌𝐄𝐍𝐓 𝐌𝐀𝐈𝐍 𝐓𝐎𝐏𝐈𝐂𝐒:
Personal Branding and Image Building
Personal Goal-Setting
Building Self-Confidence
How to Influence People
Overcoming Procrastination
Managing Success and Failures - 𝐏𝐑𝐎𝐅𝐄𝐒𝐒𝐈𝐎𝐍𝐀𝐋 𝐃𝐄𝐕𝐄𝐋𝐎𝐏𝐌𝐄𝐍𝐓 𝐌𝐀𝐈𝐍 𝐓𝐎𝐏𝐈𝐂𝐒:
Career Planning
Business/Corporate Etiquette
Values and Ethics
Business Networking
Work Life Balance
8h
20
3
Leadership and Management Skills
- 𝐋𝐄𝐀𝐃𝐄𝐑𝐒𝐇𝐈𝐏 𝐒𝐊𝐈𝐋𝐋𝐒 𝐌𝐀𝐈𝐍 𝐓𝐎𝐏𝐈𝐂𝐒:
Approaches to Leadership
Leadership Skills
Ethical Leadership
Servant Leadership
Situational Leadership
Transactional Leadership - 𝐌𝐀𝐍𝐀𝐆𝐄𝐌𝐄𝐍𝐓 𝐒𝐊𝐈𝐋𝐋𝐒 𝐌𝐀𝐈𝐍 𝐓𝐎𝐏𝐈𝐂𝐒:
Principles of Management
Management Skills
Functions of Management
Levels of Management
Management By Objectives
Operations Management
8h
11
2
Workplace Coaching and Mentoring
- 𝐂𝐎𝐀𝐂𝐇𝐈𝐍𝐆 𝐀𝐍𝐃 𝐌𝐄𝐍𝐓𝐎𝐑𝐈𝐍𝐆 𝐌𝐀𝐈𝐍 𝐓𝐎𝐏𝐈𝐂𝐒:
Defining Coaching and Mentoring
Interpersonal Communication Skills
Critical Coaching Skills
Setting Goals with SPIRIT
Learning Styles and Principles
The Benefits/Consequences Matrix
Skills Involved in Coaching
The Coaching Model
Giving Effective Feedback
Coaching Problems
8h
5
2
Stress and Time Management
- 𝐒𝐓𝐑𝐄𝐒𝐒 𝐌𝐀𝐍𝐀𝐆𝐄𝐌𝐄𝐍𝐓 𝐌𝐀𝐈𝐍 𝐓𝐎𝐏𝐈𝐂𝐒:
Defining Stress and How It Affects Us
The Roots of Stress
Mental Strategies
Stress at Work
Stress at Home
Drainers and Fillers - 𝐓𝐈𝐌𝐄 𝐌𝐀𝐍𝐀𝐆𝐄𝐌𝐄𝐍𝐓 𝐌𝐀𝐈𝐍 𝐓𝐎𝐏𝐈𝐂𝐒:
Setting Priorities
Making Decisions
Delegating & Scheduling
Creating Order
Organizing Your Files
Managing Your Workload
8h
6
2
Marketing and Sales
- 𝐌𝐀𝐑𝐊𝐄𝐓𝐈𝐍𝐆 𝐌𝐀𝐈𝐍 𝐓𝐎𝐏𝐈𝐂𝐒:
Defining Marketing
Recognizing Trends
Doing Market Research
Strategies for Success
Developing a Marketing Plan
Increasing Business - 𝐒𝐀𝐋𝐄𝐒 𝐌𝐀𝐈𝐍 𝐓𝐎𝐏𝐈𝐂𝐒:
Selling Skills
The Sales Cycle
The Path to Efficiency
Customer Service
Selling More
Finding New Clients
8h
3
2
Facilitation and Presentation Skills
- 𝐅𝐀𝐂𝐈𝐋𝐈𝐓𝐀𝐓𝐈𝐎𝐍 𝐌𝐀𝐈𝐍 𝐓𝐎𝐏𝐈𝐂𝐒:
The Language of Facilitation
Communication Skills
How Facilitators Work
Providing Effective Feedback
Managing Divergent Perspectives
Dealing with Difficult Dynamics - 𝐏𝐑𝐄𝐒𝐄𝐍𝐓𝐀𝐓𝐈𝐎𝐍 𝐌𝐀𝐈𝐍 𝐓𝐎𝐏𝐈𝐂𝐒:
Communication and Rapport
Dealing with Tough Situations
Advantages of an Oral Presentation
Mastering Non-verbal Communication
Five Points for Any Presentation
Preparing with the Five-S Pattern Presentations
8h
5
2